Contact Us
Help Directory
Please direct your questions or inquiries to the appropriate department:
►Appointments, including confirmation or cancellation: Reception
►Appointment cancellation charge: Reception Supervisor
►Change of name, address, phone: Reception
►Change of insurance plan: Billing Department
►Complaint about medical records clerk: Reception Supervisor
►Complaint about receptionist: Reception Supervisor
►Complaint about a supervisor or medical provider: Administrative Director
►Co-payment: Billing at ext. 405 or 406
►Disability forms: Billing Department
►Emergency on weekends, holidays, or after hours: 212-545-5400 for doctor on call
(Prescription refills are NOT an emergency: call during regular office hours)
►Insurance bill or discrepancy: Billing Department
►Insurance pre-certification: Billing Department
►Insurance referral to see another doctor: Billing Department
►Lab bill: Please call the lab first; if unresolved, Medical Assistants
►Lab results: Ask Reception for your doctor or nurse practitioner, or leave a message
►Leave a message for your doctor or nurse practitioner: Reception
►Letter of medical necessity (employer, school): Billing Department
►Medical emergency on weekends, holidays, or after hours: 212-545-5400 for doctor on call
(Prescription refills are NOT an emergency: call during regular office hours)
►Medical records question: Records Department
►Medical necessity letter (disability): Billing Department
►Missed an appointment: Reception Supervisor
►New patient registration: Reception►Patient chart: Records Department
►Prescription processing or renewal: Reception
(Prescription refills cannot be processed during the weekend, holidays or after hours: please call during regular office hours)
►Referral required by your insurance plan: Billing
►Surgery or office procedure pre-certification: Billing
Human Resources
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We periodically have openings for qualified medical personnel, such as medical receptionists, medical billers, certified medical coders and certified medical assistants.We offer a comprehensive package of benefits.
To submit your resume and cover letter, please fax to 212-447-1796, Att: Human Resources
